Privacy Policy

Altrotrix Technologies (“Altro”) respect your concerns about privacy. Altro provides this Privacy Policy to inform you of our policies and procedure of collection, use and disclosure of the information shared when you use our mobile application. This Privacy Policy applies only to information that you provide to us when you use the services.



Collection and usage of Information


Upon your use of Altro services, you provide certain personal information (such as name, email address, password, location data) to Altro. Depending on the type of Altro service, this information may be transmitted, stored and used to provide you with a better experience.

Usage data is generated upon usage of Altro services (including, but not limited to door lock status change, video doorbell backup, activity logs, and addition of new user access). This data is encrypted and sent using SSL and similar encryption mechanisms, ensuring the maximum security of your data. We may maintain information associated with this data. None of the information that you generate is ever made public.

You may choose to decline to submit personal information through Altro services. Upon choosing to decline, Altro will not be able to offer certain services to you. We take reasonable measures to protect your privacy. Altro will not share your personal information with other third-party companies except in the limited circumstances listed below-

  • We work with trusted third parties to be able to provide our services. We may share personal information only to the extent necessary to perform Altro services.
  • We may release personal information if we believe that it is appropriate or necessary to comply with law, regulation or legal request, to protect the safety of any person, to address fraud, security or technical issues, to protect the rights or property, or personal safety of Altro, our users or others.
  • Altro takes reasonable technical and organizational measures to protect the security of your personal information against loss, misuse and unlawful behavior. This includes appropriate encryptions and secure storage of your information on Altro servers. However, be informed that we cannot eliminate completely all security risks associated with storage and data transmission.

This Privacy Policy may be revised with or without notice from time to time. The updates will be posted to Altro website. Please visit this page to stay aware of any changes. If you do not agree to this Privacy Policy, please do not use any of Altro Services.

This Privacy Policy is effective July 1, 2017.